How is the mobile network signal at your workplace? Before choosing your particular provider, you’ll have probably called them up to ask what the signal strength was like where you are. If so, you’ll doubtless have been directed to the maps they have on their website. Put in your postcode and up pops a map showing you that your area is covered, but how accurate are these maps really?
To be fair, these maps have advanced in leaps and bounds from the early days and they are able to identify coverage to greater accuracy, but they are still just indications. On their website under the map, Three states: “Although we try to make these coverage results as accurate as possible, the information is only a guide and doesn’t guarantee service availability in a particular location.” O2 says of their map that it is “just a guide and does not guarantee signal coverage”.
The reality is that there are so many factors which could get in the way of your signal that coverage cannot be assured. If you’re close to a lot of tall buildings, the topography between you and the closest signal tower, the weather, even whether you’re inside or outside (because building materials can play a significant part in blocking or reducing signal strength) can make a difference.
In truth, the only way that network providers could really know how good coverage will be in your workplace is to come to your building and to take a reading. While network coverage maps are being constantly updated, there are still many factors that they cannot account for, including the number of people using the network at the same time.
That’s a lot of work to undertake, which is why the best that any network provider can give is a rough estimate of how good reception might be. They may know that your area is covered, but they may not be aware of the many black spots experienced by individual properties or the difference in signal levels between the inside and outside of your building, so unfortunately they will never be able to give a real world picture of what reception will be like.
So, how is the coverage in your workplace? Do you have a spotty signal, do your staff miss calls, or do calls drop out part way through conversations? What impression does that give your customers, and can your business handle that? Especially if the next call you miss could have been the next big deal, the next big customer, or your next big commission.
Changing providers may not be easy or possible, and even if you are able to, there’s no guarantee that a new provider’s coverage maps will be more accurate or their signal strength any better, so what can you do if you want assurance of consistent quality so you never miss a call? The answer is to get a signal booster. These complex little systems were developed to overcome the many things that can disrupt mobile phone reception. They work through amplifying the existing signal – no matter how weak it is – from the outside into a building, cutting through all those obstructions that were blocking the connection. An aerial is mounted outside, usually on the roof, and the signal runs into the building through cables and an amplifier, boosting the signal all round.
To find out more about how a signal booster could benefit your business, and the difference between cheap illegal systems and the only legal, Ofcom-approved, safe-to-use signal boosters in the UK, give us a call.
If you would like to find out more about how to boost your mobile phone signal at work or to book a site survey to determine the best solution for your workplace, contact us on 0203 887 9310.